Alchemy Global Talent Solutions is assisting a global leader who are hiring a Reservations Coordinator to ensure seamless booking experiences. 
 
The Reservation Coordinator will work closely with clients from all around the world to establish hospitality needs for their overseas visitors.  
 
Responsibilities:
<ul>
	<li>Handle enquiries, bookings, and cancellations with accuracy and efficiency.
	<li>Utilise reservation systems for processing and record-keeping.
	<li>Provide prompt and excellent customer service via phone and email.
	<li>Address guest concerns and special requests to enhance their experience.
	<li>Liaise with departments for smooth communication and guest coordination.
</ul>
 
Qualifications:

<ul>
	<li>Previous reservations or hospitality experience preferred.
	<li>Strong organisational and communication skills.
	<li>Proficient in reservation systems and basic computer packages.
	<li>This is on site role with the opportunity to work hybrid after probation period.
</ul>

Reservations Coordinator

Corporate Housing

Are you an experienced marketing leader with a strong track record of building brands and delivering measurable growth? 
 
Do you know how to turn a clear brand strategy into campaigns and initiatives that generate genuine commercial results? 
 
We’re looking for a Head of Marketing & Growth to take ownership of brand positioning, marketing strategy and growth initiatives for an established organisation. This is a senior role suited to someone who can combine strategic thinking with a hands-on approach to execution. 
 
You’ll work closely with senior leadership and wider teams to strengthen the brand, increase market visibility and identify opportunities to drive sustainable growth. 
 
Your day-to-day responsibilities will include:

<ul>
	<li>Developing and delivering the overall brand, marketing and growth strategy.
	<li>Taking ownership of brand positioning, messaging and consistency across all channels.
	<li>Planning and overseeing integrated marketing campaigns designed to increase awareness, engagement and commercial performance.
	<li>Identifying new opportunities for customer acquisition, partnerships and market growth.
	<li>Using performance data and market insights to assess campaigns and improve marketing effectiveness.
	<li>Managing marketing budgets, priorities and resources to maximise return on investment.
	<li>Working closely with senior stakeholders to ensure marketing activity supports wider commercial objectives.
</ul>

 
We’re looking for someone with:

<ul>
	<li>Proven experience in a senior marketing, brand or growth-focused position.
	<li>A strong understanding of brand strategy, digital marketing and customer acquisition.
	<li>Experience developing and delivering marketing strategies with measurable commercial outcomes.
	<li>Strong analytical skills and the ability to use data to guide marketing decisions.
	<li>Excellent communication and stakeholder management skills.
	<li>The ability to operate strategically while remaining comfortable with hands-on delivery.
</ul>

Head of Marketing

We are working with a well-established hospitality provider in West London seeking a Guest Services Executive to join their team. This is a fast-paced, office-based role focused on delivering a high-quality experience to guests from booking through to post-stay support. 
 
This position is ideal for someone with strong customer service experience within hospitality or hotels, who thrives in a client-facing, detail-driven environment. 
 
Key Responsibilities
<ul>
	<li>Act as the primary point of contact for guests, managing enquiries via phone and email
	<li>Coordinate bookings, amendments, and cancellations accurately and efficiently
	<li>Provide tailored accommodation solutions based on guest requirements
	<li>Liaise with internal teams and external partners to ensure smooth service delivery
	<li>Handle guest queries, complaints, and service issues in a professional manner
	<li>Maintain accurate records within internal systems and CRM platforms
	<li>Support billing, invoicing, and general administrative tasks
	<li>Ensure all interactions reflect high service standards and brand values
</ul>
 
Key Skills & Experience

<ul>
	<li>Previous experience in hospitality, hotels, serviced apartments, or corporate housing
	<li>Strong customer service and communication skills
	<li>Highly organised with strong attention to detail
	<li>Ability to multitask and work under pressure in a fast-paced environment
	<li>Confident using booking systems, CRM platforms, and Microsoft Office
	<li>Problem-solving mindset with a proactive approach
	<li>Professional, personable, and client-focused attitude
</ul>
 
This is an excellent opportunity to join a growing hospitality business offering a supportive team environment and clear progression opportunities.

Guest Services Executive

We are working with an established serviced apartment provider who are looking to appoint a Partner Relations Manager to strengthen and develop relationships across their corporate accommodation network. 
 
This role will suit someone who enjoys building genuine relationships, understanding client needs, and working closely with partners to create long-term value. You will play an important role in managing key accounts, improving partner engagement, and helping to grow the company’s presence within the corporate housing and relocation market. 
 
The successful candidate will have experience within serviced apartments, corporate housing, relocation, global mobility, hospitality, or a related B2B environment, with a strong understanding of how to manage and develop strategic partnerships. 
 
Key Responsibilities:
<ul>
	<li>Manage and develop relationships with corporate clients, relocation companies, mobility providers, and accommodation partners.
	<li>Act as a key point of contact for existing partners, ensuring strong communication and service delivery.
	<li>Build trust with partners through regular engagement, reviews, and proactive account management.
	<li>Identify opportunities to increase bookings, strengthen partnerships, and support commercial growth.
	<li>Work closely with internal teams to ensure partner expectations are met and service levels remain high.
	<li>Support the onboarding of new partners and help develop long-term commercial relationships.
	<li>Attend industry events, networking opportunities, and partner meetings to represent the business.
	<li>Gather market feedback and share insights to help improve the overall partner experience.
</ul>
 
About You:

<ul>
	<li>Experience in partner management, account management, business development, or client relationship roles.
	<li>Background within serviced apartments, corporate housing, relocation, global mobility, hospitality, or travel-related industries.
	<li>Strong relationship-building skills with the ability to communicate confidently with senior stakeholders.
	<li>Commercially minded with an understanding of how strong partnerships drive business growth.
	<li>Organised, proactive, and comfortable managing multiple relationships at different stages.
</ul>

Partner Relations Manager

We are partnering with a growing serviced apartment and corporate accommodation provider who are looking to appoint a Partnerships Manager to develop strategic relationships and drive business growth. 
 
This is an exciting opportunity for an experienced partnerships, business development, or account management professional with a background in serviced apartments, corporate housing, relocation, global mobility, hospitality, or travel solutions. The successful candidate will play a key role in expanding the company’s partner network, strengthening client relationships, and identifying new commercial opportunities. 
 
Key Responsibilities:
<ul>
	<li>Develop and manage partnerships with corporate clients, relocation providers, travel management companies, and industry partners.
	<li>Identify new business opportunities and build a pipeline of potential partners to support revenue growth.
	<li>Establish strong relationships with key stakeholders across the corporate accommodation and global mobility sectors.
	<li>Manage existing partner accounts, ensuring high levels of service, engagement, and retention.
	<li>Negotiate partnership agreements and collaborate with internal teams to maximise commercial opportunities.
	<li>Represent the business at industry events, networking opportunities, and client meetings.
	<li>Monitor market trends and competitor activity to identify opportunities for expansion.
	<li>Work closely with sales, operations, and customer experience teams to deliver exceptional partner solutions.
</ul>
 
Skills & Experience:

<ul>
	<li>Proven experience in partnerships, business development, account management, or commercial roles.
	<li>Background within serviced apartments, corporate housing, relocation, global mobility, hospitality, or related industries.
	<li>Strong understanding of corporate accommodation solutions and B2B client relationships.
	<li>Demonstrated ability to develop long-term partnerships and generate new revenue opportunities.
	<li>Excellent communication, negotiation, and relationship-building skills.
</ul>

Head of Partnerships

Alchemy Global Talent Solutions is partnering with a leading Serviced Apartment provider to recruit a Sales Manager to drive new business growth and develop long-term client relationships across the serviced accommodation market. 
 
This is a high-impact role suited to a motivated, commercial sales professional who enjoys building partnerships, converting opportunities, and delivering tailored housing solutions to corporate clients. 
 
The Role 
 
As Sales Manager, you’ll be responsible for generating revenue through strategic business development, account management, and promoting end-to-end Serviced Apartment solutions for business travellers, project teams, and relocating employees. 
 
Key Responsibilities
<ul>
	<li>Win new business across Serviced Apartment markets
	<li>Build a consistent sales pipeline through outbound outreach, referrals, networking, and partnerships
	<li>Manage and grow key accounts to increase repeat bookings and contract value
	<li>Conduct client meetings, presentations, and site visits (virtual and in-person)
	<li>Produce proposals and negotiate pricing, service terms, and agreements
	<li>Partner with operations to ensure smooth onboarding and service delivery
	<li>Maintain accurate CRM activity, reporting, and sales forecasts
	<li>Represent the business at industry events and client functions
	<li>Stay informed on competitor activity, market trends, and client requirements
</ul>
 

<ul>
</ul>
What We’re Looking For

<ul>
	<li>Proven B2B sales success within Serviced Apartments, Relocation, Hospitality, Travel, or Property
	<li>Strong track record of achieving and exceeding revenue targets
	<li>Confident working a full 360 sales cycle (prospecting through to close)
	<li>Excellent communication, relationship-building, and negotiation skills
	<li>Commercial mindset with a proactive, results-driven approach
	<li>Strong organisation and pipeline management skills
</ul>

Sales Manager - Serviced Apartment

Alchemy is currently hiring a Business Development Manager - Relocation to work with a global hospitality provider.  
 
This is a fantastic opportunity to advance in their career and support the company's continued success. 
 
Duties:
<ul>
	<li>Seek new business through cold calling, emails, industry events, and networking
	<li>Develop and carry out marketing campaigns 
	<li>Oversee and manage the growth of current accounts
	<li>Establish and manage a pipeline of possible clients..
	<li>Maintain steady growth and high client satisfaction 
	<li>Manage the onboarding process for new customers
</ul>
 
Requirements

<ul>
	<li>5 years or more of sales and account management expertise in the relocation sector
	<li>Strong ability to provide solutions and a thorough understanding of relocation services and client needs.
	<li>Outstanding interpersonal skills and a focus on customer service.
	<li>Demonstrated capacity to reach and surpass performance goals and KPIs.
	<li>Proven capacity to oversee and carry out marketing campaigns and strategic account planning.
</ul>

Reservations Coordinator

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