Are you a proven sales and account management professional with experience in relocation services? We’re seeking a Client Account Sales Manager in Scotland to support and grow key client relationships, drive revenue through consultative business development, and deliver high-quality relocation advice and services.
You’ll work with local and international clients, providing destination information, industry insight, reporting, and tailored solutions that help build long-term partnerships. This is a remote role to Cover Scotland and North of England.
Role Responsibilities:
- Managing and retaining a portfolio of relocation accounts with focus on revenue growth.
- Achieving consistent year-on-year increases in initiations and client spend.
- Cross-selling and converting new leads into profitable client relationships.
- Developing and strengthening relationships with local and global clients.
- Listening to client challenges and providing strategic solutions.
- Partnering with Operations to ensure delivery excellence.
- Retaining accounts following service issues through corrective action and client reassurance.
- Overseeing client reporting, contracts, pricing, and performance analysis.
- Resurrecting dormant accounts and bringing previous clients back on board.
- Using CRM to manage client activity and sales pipeline.
- Identifying business opportunities via cold calling, networking, and market research.
- Planning and hosting client engagement events in partnership with Marketing.
- Managing responses to RFI’s and RFPs to secure new business.
- Strong account management and business development experience.
- Experience in relocation services / moving industry preferred.
- Proven ability to grow revenue from existing clients and win new business.
- Excellent communication, analytical, and consultative sales skills.
- Ability to collaborate internally to achieve client solutions.
- CRM proficiency
- Comfortable with networking and presenting at client events.