As a key member of the team, you will play a vital role in shaping agent business strategy, supporting global partner development, and identifying suitable partners for reciprocity business. This position demands strategic insight, exceptional communication skills, and a strong ability to work collaboratively within a fast-paced removal environment.
Responsibilities
- Build and manage relationships with international removals agent partners.
- Attend international conferences, representing the company and its interests in the removals industry.
- Proactively measure and drive service partner improvements within the removals network.
- Identify and establish relationships with new removal agents to expand the global network.
- Source market-competitive pricing to maintain the company’s edge in the removal sector.
- Conduct benchmarking exercises to ensure pricing remains competitive across the removal industry.
- Support the Business Development Manager with Requests for Proposals (RFPs) related to removals projects.
- Facilitate resolution in cases of service escalations, ensuring high customer satisfaction in the removals process.
- Update pricing portals and provide ongoing support to the rates team.
- Contribute to agent business strategy and global partner development initiatives within the removals industry.
Requirements
- Proven experience in rates and pricing management, within the removals or logistics industry.
- Strong understanding of global agent networks and partnership strategies within the removals sector.
- Exceptional communication and relationship-building skills tailored to the removals industry.
- Demonstrated ability to conduct benchmarking and competitive pricing analysis in the removals market.
- Proficiency in maintaining and updating pricing portals specific to the removals sector.
- Willingness to travel internationally to attend conferences and represent the company in the removals industry.
Reach out to Alchemy Global Talent Solutions today to take the next step in your career!