Responsibilities:
- Manage incoming enquiries and convert leads into confirmed international removals bookings.
- Identify new removals business opportunities and build a strong pipeline through prospecting, referrals and networking.
- Speak with customers to understand their removals requirements and recommend suitable solutions.
- Arrange and conduct virtual removals surveys, ensuring accurate shipment assessments.
- Prepare competitive quotations for international removals, including sea freight, air freight and European road transport.
- Build lasting relationships with private customers, corporate clients and overseas moving partners.
- Manage the sales process from initial enquiry through to booking and handover to operations.
- Work closely with overseas agents and internal teams to ensure moves are planned effectively.
- Advise removals customers on shipping options, transit times, customs requirements and destination services.
- Keep CRM records up to date, including sales activity, follow-ups and pipeline forecasts.
- Work towards agreed sales targets, maintaining strong conversion rates and profitability.
- Stay up to date with removals market trends, competitor activity and opportunities for business growth.
Skills & Experience:
- Previous sales experience within international removals, household goods (HHG) or the relocation industry.
- Good knowledge of international shipping, including container moves, groupage and European road transport.
- A proven ability to win new removals business, convert enquiries and consistently achieve sales targets.
- Strong communication and negotiation skills, with a natural ability to build customer relationships.
- Experience preparing removals quotations, managing customer enquiries and using CRM systems.
- Self-motivated, organised and comfortable managing your own workload in a remote working environment.